Evaluation de la qualité des applications Web: état de l'art

Web based applications development has been characterized by a very high growth during last years. The need for elaborating principles and methods which are specific to this kind of applications and to quality insurance, particularly from usability point of view, is more and more pointed out by the software professionals. Indeed, quantitative evaluation of web based applications quality (criterions and metrics) and usability, is quite recent. In this paper, we propose a survey in the field of quality insurance within the framework of web based applications by evaluating proposed approaches, criterions and metrics. The long term goals of this prior and bibliographical survey are (1) to elaborate a quality tree which would be specific to web based applications, (2) to identify the various quantifiable aspects and (3) to propose metrics to evaluate these aspects. MOTS-CLÉS Applications Web, évaluation, interface utilisateur, assurance qualité, critères, métriques, arbre de qualité, état de l’art, système d’information Web.